In some cases, delivery may be delayed. This can happen due to high parcel volumes or delays with the shipping carrier.
🤝 Important: The tracking status does not always update in real time. Your parcel may already be on its way even if no new tracking updates are visible yet.
What you can do:
Please check the current status of your shipment in the tracking system. Then wait another 1–2 working days – in many cases, the parcel is delivered within this time.
👉 Learn more about tracking:
👉 If your parcel is delayed, stuck or has not arrived, you can check the latest status and report the issue here:
Track your order or report an issue
Your parcel is significantly delayed?
If the tracking status has not changed for several days or your parcel has not arrived, please follow the next steps here: